Managers are responsible for the people management of small teams within a department. They wrangle, steer, coordinate, and mentor the staff involved in a particular area of focus.

Whereas the number of directorial roles in the company is finite, manage positions are introduced as needed. Whenever the needs of a given department expand to the point at which the department's director can no longer effectively oversee everything, manager roles can and will be instituted. Managers will take on direct reports and become the first point of contact for those staff, instead of the director.

Manager responsibilities can include:

  • Assigning tasks and setting priorities
  • Conducting routine one-on-one meetings with subordinates
  • Training and mentoring staff
  • Reporting to directors on the wellbeing and performance of assigned staff
  • Contribute to the cultivation of a positive team culture which reflects the values and commitments of the company
  • Advising directors and other company leaders on matters of resource allocation, staff training needs, and project timelines
  • When necessary, disciplining and assisting with the termination of subordinates
  • Guiding all subordinates along a clear career path and assisting them in their professional growth
  • When necessary, assisting directly with the production of the department's output (for example: answering tickets, writing code, publishing blog posts, etc.)
  • Communicating important company goals, changes, priorities, and news to their team
  • Approving time off requests and coordinating coverage for the duties of absent employees